Refund policy
We offer a 3-Day Return & Exchange Policy from the date of delivery.
Conditions for Return:
The product must be unused, unwashed, and in its original condition with all tags and packaging intact.
Return requests must be submitted within 3 days of receiving the order.
Deduction & Refund Process:
Delivery/Shipping charges are non-refundable. Upon an approved return, the original delivery fee will be deducted from your total refund amount.
The remaining amount will be refunded to you via Bank Transfer, EasyPaisa, or JazzCash after we receive and inspect the returned item.
How to Initiate a Return:
Contact us on WhatsApp at +92 324 1418765 or email us at rowalcollectionss@gmail.com with your order number and reason for return.